Terms & Conditions

1. About this website

This website is operated by The Immersion Project, a UK-based customer experience, research, training, events and speaker business based in Calverton, Nottingham, England.

2. Using the website

You may use this website for lawful personal or business purposes. You must not misuse the site, attempt unauthorised access, introduce malicious code, interfere with its operation, scrape it in a way that causes unreasonable load, or use its content for unlawful purposes.

3. Website content

We aim to keep information accurate and useful, but website content is provided for general information only and may change without notice. It should not be treated as legal, financial, medical or other regulated professional advice.

4. Services, events and speaker bookings

Descriptions of services, events, training, research and speakers on this website do not by themselves create a binding contract. Availability, scope, fees, dates, travel requirements, production needs, cancellation arrangements and other commercial terms will be confirmed separately in writing before a booking or project is finalised.

Speaker profiles describe experience and areas of expertise for general information. Individual availability and suitability are subject to confirmation.

5. Intellectual property

Unless otherwise stated, the website design, written content, branding, graphics and other original materials are owned by or licensed to The Immersion Project. You may view and share links to the website for legitimate purposes, but you must not reproduce, republish, sell, modify or commercially exploit our content without permission.

Third-party names, logos, photographs and other materials remain the property of their respective owners and are used where permission, licence or another lawful basis applies.

6. Links to third-party websites

Our website may link to external websites or services for convenience. We do not control third-party websites and are not responsible for their content, availability, privacy practices or security.

7. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. To the fullest extent permitted by law, The Immersion Project is not responsible for indirect or consequential loss arising solely from reliance on general website content or from temporary website unavailability.

Any liability relating to a paid service, event or speaker booking will also be governed by the specific written terms agreed for that engagement.

8. Privacy and cookies

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains how cookies and similar technologies are used.

9. Changes to these terms

We may update these Terms & Conditions from time to time. The version published on this page applies to your use of the website from its stated update date.

10. Governing law

These website terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that may apply.

11. Contact

For questions about these terms, email sue@theimmersionproject.co.uk.